FAQ

Welcome to our professional spa salon where you can find any type of treatment for your specific needs or preferences!

We are happy to answer all of your questions and concerns regarding the Nail and Head Spa procedures that we provide at our studio!

How should I dress for the Spa?

For the service, you will need to change into our spa clothes so we can get to your neck and shoulders. We recommend wearing a top and pants rather than a romper or jumpsuit because they are harder to change.

 

Yes, we can accommodate twelve guests at once, but making an appointment in advance is strongly recommended.

Any type of treated hair can use any of our ingredients safely! However, the color or keratin may fade during our detoxification process if you had any chemical treatments performed recently. We suggested clients wait at least 7 days after any sort of hair treatment prior to getting a Head Spa.

Our specialists can work with all types of hair including bald. We do request that we have appropriate access to the scalp since certain types of extensions prevent us from providing services to customers. *To ensure the best possible outcome, it is important to provide us with unobstructed access to the scalp, we kindly request that customers with extensions or dreadlocks consider removing these prior to receiving our head spa treatment. *We are not responsible for any damages caused if you chose to get the service while having it on. *Due to the nature of dreadlocks, braids, and textured or coily hair types; we only offer towel dry or or using a diffuser to blow dry a little bit and brush out instead of blow dry completely.

Please Do let us know if you are Expecting! Ingredients in our Head Spa are all-natural and organic, making it totally safe for pregnant clients. However, if you are concerned about being exposed to certain types of oil, please consult first with your doctor and let us know in advance. Also, guests are to lie flat on their backs during the service, so if you are unable to do this, we suggest that you wait until after delivery.

Indeed, you can for a few minutes with advance permission; however, we really do ask that you set your phone to quiet mode and don’t talk since there will be other clients in the spa room, and if conceivable, put it to the side so you can partake in the experience completely!